Enable Image Editor - Performance Edition

Enable Image Editor - Performance Edition

Enable Image Editor – Performance Edition

Overview

Photo Uploader can help edit your uploaded Images to be uniform in formating with the Image Editor. It is available with the Performance Edition and additional setup. Since Photo Uploader runs natively within Salesforce, the Image Editor is not enabled automatically.

To protect your org’s security, Photo Uploader requires a System Administrator to explicitly grant access to the external image-processing service used by the Image Editor by adding the required endpoint to Remote Site Settings.

If this access has not been granted, the Image Editor will fail to load and display an error message. Setting up the Remote Site Settings up will resolve the error message displaying.

Enable the Remote API Site

You will add Photo Uploader’s API endpoint as a Remote Site in Salesforce.

1. Open Salesforce Setup

  1. Log in to Salesforce.
  2. Click the Gear icon in the upper-right corner.
  3. Select Setup.

Gear icon and Setup menu

2. Navigate to Remote Site Settings

  1. In the Quick Find search box, type Remote Site Settings.
  2. Select Remote Site Settings under Security.

Remote Site Settings location in Setup

3. Add a New Remote Site

  1. Click New Remote Site.
  2. Enter the following values:
Field Value
Remote Site Name PhotoUploader_API
Remote Site URL https://api.photouploader.app/image
Description Required for Photo Uploader Image Editor

Note: You can use your own Name or Description to be more clear.

  1. Click Save.

New Remote Site form completed

Verify Access

After saving the Remote Site:

  1. Navigate back to a record that uses Photo Uploader.
  2. Open an image.
  3. Click Edit Image.
  4. Confirm the Image Editor loads with no error message and works as expected for Users with access.

Error Message

The Image Editor requires access to the external image-processing API. If Salesforce does not have permission to access this external endpoint, Salesforce blocks the request. When attempting to edit an image using the Photo Uploader Image Editor, you may see an error message similar to:

Photo Uploader: Unauthorized endpoint, please check Steup-> Security->Remote site settings. endpoint= https://api.photouploader.app/image Image Upload Error

When this happens, image edits cannot be saved and the editor will not function correctly. Follow the directions above to enable the endpoint.

Add screenshot of the Image Editor error message

Need Help?

If you continue to experience issues after adding the Remote Site:

  • Confirm the URL was entered exactly as shown.
  • Refresh your browser.
  • Verify you are are subscribed to Performance Edition.

If the issue persists, please contact our Support Team and include:

  • A screenshot of the error
  • Your Salesforce Org ID
  • Confirmation that the Remote Site was added

We’re happy to help get you up and running.

Share Your Experience With Us

If Photo Uploader is helping your organization connect with your clients, customers or prospects we hope you would be kind enough to share that experience with others. Head over to the AppExchange and leave us know your positive sentiment.

On the other hand if you have feedback or ideas you wish to pass on to the Dev or Support teams we’d love to hear from you. Email us at support@photouploader.app